- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Payment, Pricing & Promotions
Shipping & Delivery
All orders over £150 are delivered free of charge, orders under this are charged at £6.99 per order to most of the UK, overseas and the Scottish Highlands vary. ( Orders over 30kg may attract a surcharge, you will be contacted before this is applied should it need to be)
We can deliver to other countries, please contact us by the contact form provided or simply email firstname.lastname@example.org for shipping and costing details.
We make sure not to take your money until we have ensured all items are in stock and ready to pack on the understanding that we are going to ship either that day or the day after depending on the time we have packed your order.Ordering
If this is not the case and we need to ship an item direct from a Manufacturer we will contact you before this is actioned to make sure that it suits your needs.
If any items are found to be out of stock before we process, we will contact you with an E.T.A for the goods and ask you how to proceed.
We aim to ship all goods within 2 -5 working days. Orders placed after 3.00pm will be processed on the next working day.
It is important that you contact us as soon as possible if you your order hasn't arrived soon after this so we can resolve the situation. This time frame is to allow for us checking thoroughly that you order is collated and complete before charging you. If you need an express delivery please contact the office and our sales team will advise you of the best course of action.
Privacy & Security
If you choose to buy from us, certain information will be transferred to us with your order, such as name, address and credit card details. This information will be held securely in accordance with our internal security policies and will also be handled in accordance with the terms of the Data Protection Act 1998.
Furthermore we will commit to the following:
1. When you make an order certain information is required for processing that order. We will only use that information for the purpose of processing that order and for no other reason whatsoever
2. GetMe-Tools will not divulge any information about its customers to any third party
3. GetMe-Tools will not send unsolicited e-mail to any of its customers
If you have any questions or comments about your privacy and our data security procedures, please feel free to contact us.
Our online eCommerce shop is a totally secure environment where you can shop safe in the knowledge that no one can view details of your transactions.
GetMe-Tools is dedicated to making sure your transaction and contact information remain totally private. Secure socket layer (SSL for short) encryption software is used when data is sent through the internet, and remains encrypted so that no one else can see your personal and confidential information.
To see if a page is secure, look at the padlock icon. If it is closed then any information entered into the page is fully encrypted.
If the lock is not closed - the page is not secure. (Please note that, as a customer you will only be entering personal information in the check-out area of the site).
If you have any worries or questions about security, please feel free to contact us.
Returns & Replacements
You will be able to return any unused goods within 7 days of purchase for a full refund minus the delivery cost.
If you recieve any items incorrectly they will be picked up from you and the correct items delivered to you free of charge by return. (please check orders before sending and make a copy of any emails and invoices for your own reference.)
In the unlikely event that goods are damaged or faulty upon receipt, these also will be picked up from you and a replacement will be sent upon receipt of the goods.
To return an item please contact us first by phone or email, we can then provide you with a returns number and details to complete your return.
Placing an order online at GetMe-Tools is an easy process. Simply browse through our online product catalogue. When you find the product you wish to purchase, select the number of products you wish to order. The total cost for the products is then displayed in the 'Price' box. To add the product to your shopping basket, click 'add to basket'.
Once added you will be taken into a secure environment where you can see your shopping basket. To buy more items click 'continue shopping' or if you have finished shopping click the 'checkout' button. You will then be passed through to a secure checkout system, to finalise your order..
Payment, Pricing & Promotions
Payment via our online store can be made via credit or debit card. We accept the following payment methods through our secure online processor RBS Worldpay:
Visa, MasterCard, Visa Delta, Visa Electron, Solo, Maestro, JCB
We accept payments in UK Pounds and Euros
Payments are taken on behalf of Get Me Tools by NSL Group
Get Me Tools is a trading name of Nyquist Solutions Ltd
Registered Office: Station House, Bath Road, Box, SN13 8AE
Registered in England: 3664208 VAT Number: 720 9088 39
To contact us: please email us hereTelephone: 0843 2899028